Location: Dubai | Company: INDEX Holding
Are you a GDS guru who navigates multi-city itineraries as effortlessly as you chat in English? Do last-minute schedule tweaks and savvy fare-splitting excite you rather than faze you? If so, we want you on our team!
What You’ll Do
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Own the Flight Desk: End-to-end management of all corporate bookings—quoting, booking, re-booking, and unearthing the most competitive fares (split and combo tickets included).
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Proactive Traveller Communication: Monitor flight statuses for delays, cancellations, gate changes, and notify stakeholders before they even check their inbox.
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Smooth Check-In Coordination: Liaise with travellers and external partners to ensure all check-in procedures and travel documents are flawless.
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Team Collaboration: Be the go-to resource—share GDS shortcuts, jump in to assist colleagues, and streamline overall ticketing operations.
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Timely Invoicing: Generate and issue accurate client invoices on schedule, maintaining impeccable records.
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Event & Logistics Support: Apply your travel expertise to support corporate events, meetings, and ad-hoc travel projects as needed.
What We’re Looking For
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Experience: Minimum 3 years in a corporate or TMC ticketing role.
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Education: Degree or diploma in Tourism, Travel Management, or a related field.
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Technical Skills: Proficiency with leading CRS/GDS platforms and strong command of Microsoft Word & Excel.
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Personal Qualities:
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Exceptional attention to detail
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Calm, solution-oriented mindset under pressure
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Customer-centric approach
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Accounting Know-How: Comfortable handling basic invoicing and financial reconciliation.
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Communication: Fluent English, both written and spoken.
Why INDEX Holding?
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Join a dynamic team in the heart of Dubai’s bustling business hub.
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Grow your skill set with ongoing training and cross-departmental collaboration.
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Enjoy a supportive culture that values innovation, accuracy, and collective success.
Ready to take off?
Send your CV to hr@index.ae or drop a DM on LinkedIn. We can’t wait to welcome you aboard! 🛫